Shipping Policy

[Do you ship worldwide?]

We are shipping items to worldwide. Shipping location is Korea, South.

We use the Korea Post Office.

 

[How much is the shipping cost?]

ChanChanBag is Free Shipping for All Products !!

However, express delivery will be charged additional shipping.

 

[How can I track my order?]

We will provide 100% the tracking number. So, the shipping is very safe.

You track your order at the following sites.

Tracking site : 1.http://www.trackitonline.ru/ | 2. www.track-trace.com/post

 

[How long will delivery take?]

Economy shipping (with tracking number) will usually take 10 to 28 days after shipment.

Expedited shipping (with tracking number) will usually take 2 to 7 days after shipment. 

 

[Do you offer expedited shipping?]

Of course, We ship our items via Korea Post EMS within 1~2 business day(s) upon payment.

Expedited shipping (with tracking number) will usually takes 2 to 7 days after shipment.

EXPRESS VIA EMS shipping price is added according to the weight.

Shipping costs can be confirmed when ordering the product.

 

[Do you have to pay duties and taxes?]

We are not responsible for any duties and taxes.

Buyer is responsible for any customs taxes & duties to be incurred in the receiving country.

We normally indicate “GIFT” on the parcel for all shipping items.

If you have any questions about the tax case, please check your local customs.

 

[Do you ship on weekends?]

We are unable to arrange weekend delivery.

All shipping and processing times listed on our website are in business days. (Monday-Friday, Excluding all national holidays).

 

[If the address is wrong?]

We ship to the address that you wrote, when placing an order. Please write an accurate address.

If the address is uncertain, the products ordered by you may be lost, or it takes a long time to ship.

Leaving your phone number helps us send more quickly and accurately.

If you want us to ship to other address, be sure to email us.

We do not take the responsibility for a loss of products or other problems caused